We value your security. Read through our safety recommendations to protect yourself when exchanging items and verifying matches.
Never send money to someone promising to return an item before you receive a verified tracking number or meet them in person. Be wary of suspicious claims or requests to pay finder fees up front. Report any suspicious requests immediately.
Always arrange exchange locations in well-lit, busy public areas. Recommended spots include police stations, bank lobbies, or shopping malls.
Do not go to meetups alone. Bring a family member or friend. Always let someone know where you are going and when you expect to return.
If return is coordinated via courier or postal services, request tracked shipping. Claimants should reimburse shipping costs once a tracking code is provided.
Avoid sharing personal phone numbers or home addresses immediately. Use our messaging and proof answering systems to communicate.
If an owner or finder acts suspiciously, refuses to meet in a public place, or demands high finder fees, please let us know immediately.